Privacy Policy – Costa&Sol Real Estate

PRIVACY POLICY

COSTA&S0L REAL ESTATE

1. DATA CONTROLLER

The data controller responsible for processing your personal data is:

Costa&Sol Real Estate

Fuengirola, Málaga

Spain

📧 Email: info@costasolestate.com

📞 Phone: +34 658 459 530

2. PURPOSE OF DATA PROCESSING

We collect and process personal data for the following purposes:

To ensure the proper functioning and security of our website
To respond to enquiries made via contact forms, email or telephone
To provide information about properties and real estate services
To send communications, including newsletters, when you have given your consent
To improve user experience and website performance

3. LEGAL BASIS

The processing of your data is based on:

Your consent (contact forms, newsletter subscriptions)
The execution of a contract or pre-contractual measures
Our legitimate interest in improving services and website functionality

4. DATA COLLECTED

We may collect the following personal data:

Name
Email address
Phone number
Property preferences (budget, location, type of property)
Technical data (IP address, browser, device, access time)

You can browse our website without providing personal data.

5. DATA RETENTION

Your personal data will be stored:

Only for the time necessary to fulfill the purposes described
Until you request deletion
Or as required by applicable legal obligations

6. DATA SHARING

We do not sell or share your personal data with third parties, except:

When required by law
When necessary to provide services (e.g. hosting providers, CRM tools) under strict confidentiality agreements

7. DATA SECURITY

We implement appropriate technical and organisational measures to protect your data against:

Unauthorized access
Loss or alteration
Misuse

Your data is stored in secure systems with restricted access.

8. YOUR RIGHTS

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Data portability

You can exercise these rights by contacting:

📧 info@costasolrealestate.com

9. RIGHT TO LODGE A COMPLAINT

You have the right to file a complaint with:

Agencia Española de Protección de Datos (AEPD)

C/ Jorge Juan, 6

28001 Madrid – Spain

🌐 www.aepd.es

10. COOKIES

Our website uses cookies to:

Ensure proper functionality
Improve user experience
Analyze website usage

You can configure or disable cookies in your browser settings.

Note: some features may not work properly if cookies are disabled.

11. ANALYTICS TOOLS

We may use tools such as Google Analytics to understand user behavior and improve our services.

These tools may collect:

IP address
Device and browser information
Pages visited

You can opt out via your browser settings or Google tools.

12. NEWSLETTER

If you subscribe to our newsletter:

You will receive property updates and company news
Processing is based on your consent
You can unsubscribe at any time via the link in emails

13. EXTERNAL LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

14. POLICY UPDATES

We reserve the right to update this Privacy Policy at any time to reflect:

Legal changes
Website updates
Service improvements